Important
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First, test your connection to Box to see if any of the Box services are being blocked. There are four steps on that page to follow.
If you get to Step 4 and need to contact Box User Services (a free Box.com account is required), you can also try these remedies while you wait for a reply:
- All documents FFA makes public via Box are available without login
- If you do log in to Box, the login credentials are ones you establish with Box directly and not your National FFA login credentials
- Logging-in to Box enables additional search features within the FFA Box account
- Try any problematic Box links with an alternate browser, computer or network
- Update your browser to the latest version
- Clear your browser’s cache
- Use Box with an alternate browser, computer or network
- Temporarily disable any internet security/firewall programs to test whether they conflict with Box (note: you may need clearance/assistance from your organization’s IT department/helpdesk to do this)
- Update Adobe Flash: http://helpx.adobe.com/flash-player.html
- Update Java: http://java.com/en/download/installed.jsp?detect=jre&try=1
- Disable any plugins on your browser